Practical Customer Success Management

This book provides a simple-to-follow best practice framework that explains what the core CSM (customer success management) steps are at each stage of the customer journey to business outcome success.

• | Author: Rick. Adams
• | Publisher: CRC Press
• | Publication Date: June 30, 2021
• | Number of Pages: 280 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1032092092
• | ISBN-13: 9781032092096