Overview
The post-contract relationship in IT outsourcing often determines the success or failure of an outsourcing venture. Using five longitudinal case studies, the authors address the various factors involved in outsourcing relationships and present pointers to assist managers and practitioners achieve the 'relationship advantage' in outsourcing.
- | Author: Thomas Kern
- | Publisher: OUP Oxford
- | Publication Date: Feb 07, 2002
- | Number of Pages: 412 pages
- | Binding: Hardback or Cased Book
- | ISBN-10: 0199241929
- | ISBN-13: 9780199241927