Overview
The management team within the school are currently faced with a great deal of pressure to achieve a range of performance expectations in a climate of increasing uncertainty, financial stringency and competition. Total quality management is a framework and set of practical resources for managing organizations in the 1990s. Based on sound principles and a strong body of experience, total quality management provides a school based management team with the tools they need to become highly effective in meeting the goals of their stakeholders, and in creating a place that teachers want to work in.
- | Author: Stephen J. Murgatroyd
- | Publisher: Open University Press
- | Publication Date: Jan 01, 1993
- | Number of Pages: 236 pages
- | Binding: Paperback or Softback
- | ISBN-10: 033515722X
- | ISBN-13: 9780335157228
