Overview
Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.
- | Author: Ashish Agarwal, Dixit Garg, Sunil Luthra, Sachin K. Mangla
- | Publisher: CRC Press
- | Publication Date: Oct 04, 2024
- | Number of Pages: NA pages
- | Language: English
- | Binding: Paperback
- | ISBN-10: 036751284X
- | ISBN-13: 9780367512842
