Overview
this book provides a comprehensive overview of the state-of-the-art of relationship marketing, offering fruitful insights to marketing scholars and practitioners. In three sections, readers learn how to engineer effective customer-company relationships.
- | Author: Robert W. Palmatier, Lena Steinhoff
- | Publisher: Routledge
- | Publication Date: Mar 31, 2021
- | Number of Pages: 244 pages
- | Language: English
- | Binding: Paperback
- | ISBN-10: 0367786923
- | ISBN-13: 9780367786922