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Total Quality Management Bluep

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Product Details

Author:: Barrie G. Dale
Publisher:: Wiley-Blackwell
Publication Date:: Oct 25, 1999
Number of pages:: 296 pages
Binding:: Paperback or Softback
ISBN-10:: 0631195777
ISBN-13:: 9780631195771

Overview

This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.