Overview
Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their "universe."
- | Author: Edwin T. Crego
- | Publisher: Irwin Professional Publishing
- | Publication Date: Jun 01, 1994
- | Number of Pages: 240 pages
- | Binding: Hardback or Cased Book
- | ISBN-10: 0786302984
- | ISBN-13: 9780786302987
