Overview
I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
- | Author: Barbara G. Madonik
- | Publisher: Jossey-Bass
- | Publication Date: Oct 16, 2001
- | Number of Pages: 320 pages
- | Binding: Hardback or Cased Book
- | ISBN-10: 0787957097
- | ISBN-13: 9780787957094
