Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
AMACOM
ISBN13:
9780814420324
$14.93
Presents seven hundred phrases intended to convey courtesy, warmth, and assurance that can be used in fifty different scenarios of dealing with challenging customers and fixing employee-caused problems.
- | Author: Renee Evenson
- | Publisher: AMACOM
- | Publication Date: September 12, 2012
- | Number of Pages: 304 pages
- | Language: English
- | Binding: Paperback
- | ISBN-10: 081442032X
- | ISBN-13: 9780814420324
- Author:
- Renee Evenson
- Publisher:
- AMACOM
- Publication Date:
- September 12, 2012
- Number of pages:
- 304 pages
- Language:
- English
- Binding:
- Paperback
- ISBN-10:
- 081442032X
- ISBN-13:
- 9780814420324