Overview
This book discusses basic concepts, principles, and quality characteristics in the service industries, an understanding of the techniques and their applications. It helps to close the gap between proven principles and successful applications.
- | Author: A. C. Rosander
- | Publisher: CRC Press
- | Publication Date: Dec 20, 1985
- | Number of Pages: 432 pages
- | Binding: Hardback or Cased Book
- | ISBN-10: 0824774663
- | ISBN-13: 9780824774660
