The A-Z Of Service Excellence: The Essential Guide To Becoming A Customer Service Professional

Does the job you have (or the job you want) require customer interactions? Do you want to handle difficult customers with ease? Do you long for recognition of your customer service skills? Do you know what it takes to be a customer service professional?

• | Author: Cate Schreck
• | Publisher: Michael Hanrahan Publishing
• | Publication Date: Sep 26, 2016
• | Number of Pages: 242 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 099535720X
• | ISBN-13: 9780995357204