Overview
This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk.
- | Author: Vincent R. Waldron
- | Publisher: Sage Publications, Inc
- | Publication Date: Jan 01, 2010
- | Number of Pages: 272 pages
- | Binding: Paperback or Softback
- | ISBN-10: 1412966671
- | ISBN-13: 9781412966672
