Overview

To survive in today's rapidly changing business environment, organizations of all types must carry out regular transformations. Evolving markets, new business models, fierce competition and tight budgets are just a few of the many factors influencing the need for major change initiatives. In this context, several key activities are emerging as important strategic functions that are driving successful transformation: collaboration, social media, operational efficiency, outsourcing, risk management, and project management. This book explores the latest developments in these five areas, and sets out best practice guidance on how to achieve the greatest benefits from their use while avoiding the most common pitfalls, based on a proven Art and Science of Transformation(R) model. Illustrated with facts, figures and real case studies throughout, and full of practical tips that are relevant to all sectors, the book is essential reading for organizational leaders, managers, and specialists involved in transforming each of these activities to achieve high levels of business performance.