Overview

Business success (retail, service-based, or even direct buyer connections) is built on establishing mutually profitable relationships; relationships where you make the customer (client) feel special. How much is your business worth? Perhaps you see the reason why so many successful stores have liberal return or service satisfaction policies. What changes are needed to make your policies more client friendly?Canada's Ideaman, Bob Hooey partners with committed leaders and organizations to equip and motivate for profitable growth and success. He teaches secrets of Idea-rich business and leadership development built on solid foundations and taking strategic action.Bob is the prolific author of 16 business and leadership success books and travels the world sharing his innovative Ideas at Work!SERVE! Idea-rich strategies for enhanced customer service