Overview
This book focuses on the tourism industry in conjunction with the impact of COVID-19 from the perspective that it is both negatively impacting the industry while also offering an opportunity to rise from the ashes. The volume offers a new conceptualization and theorization of tourism, suggests new research methods, offers parallels with other crises (such as 9/11) to better understand the current one, and suggests futurist and innovative strategies. This book offers a wide range of topics on how a pandemic can impact customer satisfaction and the tourism industry.
- | Author: Maximiliano E. Korstanje, Babu P. George
- | Publisher: Apple Academic Press
- | Publication Date: Aug 26, 2024
- | Number of Pages: NA pages
- | Language: English
- | Binding: Paperback
- | ISBN-10: 1774637340
- | ISBN-13: 9781774637340
