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Customer Experience Management: How to Design, Integrate, Measure and Lead

Customer Experience Management: How to Design, Integrate, Measure and Lead

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Product Details
Author:
Nihat Tavsan, Can Erdem
Publisher:
Tasora Books
Publication Date:
May 07, 2018
Number of pages:
300 pages
Language:
English
Binding:
Paperback
ISBN-10:
1934690953
ISBN-13:
9781934690956

Overview

We are passing through a paradigm shift and surviving in this upcoming paradigm doesn't seem possible through traditional marketing and management strategies. Today being brand is not a privilege any more, there are dozens of reliable brands almost in every industry. But still businesses need to differentiate and outperform the competition but how?

  • | Author: Nihat Tavsan, Can Erdem
  • | Publisher: Tasora Books
  • | Publication Date: May 07, 2018
  • | Number of Pages: 300 pages
  • | Language: English
  • | Binding: Paperback
  • | ISBN-10: 1934690953
  • | ISBN-13: 9781934690956

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