Overview
This coursebook is for students participating in Open Service Management Foundation 2-day classroom training. It includes every slide the instructor presents, along with notes, and two full sample exams with answers and rationales.
- | Author: The Open Service Management Alliance
- | Publisher: Open Service Management Alliance, The
- | Publication Date: Apr 26, 2018
- | Number of Pages: 300 pages
- | Language: English
- | Binding: Paperback
- | ISBN-10: 1940917204
- | ISBN-13: 9781940917207
