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Service Quality in Indian Hospitals: Perspectives from an Emerging Market

Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Hardback

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Product Details
Author:
Sanjay Mohapatra
Publisher:
Springer
Publication Date:
Oct 27, 2017
Number of pages:
106 pages
Binding:
Hardback or Cased Book
ISBN-10:
3319678876
ISBN-13:
9783319678870

Overview

Provides an elaborate and empirical understanding of the satisfaction of patients and service quality of hospitals in an Indian context as an emerging marketOffers valuable insights and implications for both hospital management and governmentExplores applications of data mining techniques like Artificial Neural Networks (ANNs) and Support Vector Machines (SVMs) in the health care industry


  • | Author: Sanjay Mohapatra
  • | Publisher: Springer
  • | Publication Date: Oct 27, 2017
  • | Number of Pages: 106 pages
  • | Binding: Hardback or Cased Book
  • | ISBN-10: 3319678876
  • | ISBN-13: 9783319678870

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