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Information Systems for Egovernment: A Quality-Of-Service Perspective

Information Systems for Egovernment: A Quality-Of-Service Perspective - Paperback

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Product Details
Author:
Gianluigi Viscusi
Publisher:
Springer
Publication Date:
Nov 20, 2014
Number of pages:
275 pages
Binding:
Paperback or Softback
ISBN-10:
3642428096
ISBN-13:
9783642428098

Overview

Part I eGovernment: a complex challenge.- 1 The different facets of eGovernment initiatives: paradigms and approaches.- 2 Data Governance.- 3 The eG4M methodology at a glance.- Part II Strategic planning.- 4 eGovernment vision elicitation.- 5 State Reconstruction.-6 eReadiness Assessment.- 7 Quality Assessment.- Part III Operational planning.- 8 Definition of priority services and value targets. 9 Choice of Projects.- 10 A Reference Technological Architecture. 11 Specification of New Administrative Processes.- Part IV eGovernment in Mediterranean countries public administrations: case studies.- 13 Tunisian Ministry of Agriculture planning of new services and information systems integration. Part V Appendixes. A Information Integration Technologies. B Business Process Managemen. Index. References.


  • | Author: Gianluigi Viscusi
  • | Publisher: Springer
  • | Publication Date: Nov 20, 2014
  • | Number of Pages: 275 pages
  • | Binding: Paperback or Softback
  • | ISBN-10: 3642428096
  • | ISBN-13: 9783642428098

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