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赢在客服：微店售前、售中、售后客户服&#2115

赢在客服：微店售前、售中、售后客户服&#2115

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Product Details
Author:
薛
Publisher:
China National Publications Import & Export C
Publication Date:
Sep 01, 2015
Number of pages:
184 pages
Binding:
Paperback or Softback
ISBN-10:
711540383X
ISBN-13:
9787115403834

Overview

《赢在客服：微店售前、售中、售后客户服务一本通》内容涵盖客户服务工作的售前、售中、售后三个阶段，详细介绍了微店客服工作内容、售前学习、销售技巧、查看及处理订单、售后服务要点以及客户关系管理系统，能让读者对微店客户服务工作的思路和相关注意事项有一个、细致的了解。书中有大量图文并茂的实操案例，即便是刚刚上手的微店店主，也能迅速掌握要领。《赢在客服：微店售前、售中、售后客户服务一本通》适合广大微店店主以及想要开设微店的读者阅读。


  • | Author: 薛梅　著
  • | Publisher: China National Publications Import & Export C
  • | Publication Date: Sep 01, 2015
  • | Number of Pages: 184 pages
  • | Binding: Paperback or Softback
  • | ISBN-10: 711540383X
  • | ISBN-13: 9787115403834

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