Overview

The future of small business in industry 5.0 presents a transformative opportunity for innovation, efficiency, and personalized customer experiences. As the next phase of industrial evolution integrates advanced technologies like artificial intelligence (AI), robotics, and the Internet of Things (IoT), with human creativity and collaboration, small businesses are positioned to use these tools to compete globally. Industry 5.0 emphasizes the collaboration between machines and human creativity, allowing small enterprises to optimize operations, enhance product customization, and deliver higher-quality services. With a focus on sustainability, flexibility, and enhanced customer engagement, small businesses can thrive while driving the development of ethical, inclusive, and people-centered industries. The Future of Small Business in Industry 5.0 explores the intersection of vulnerability, business performance, and customer experiences, contributing to current research on small business management. It examines the impact of business and customer experiences on small and medium enterprises. This book covers topics such as small and medium enterprises, family-owned business, and digital marketing and is an excellent resource for business leaders, managers, consultants, IT professionals, academicians, researchers, students, and more.