The best all-around book ever written about the insurance business or any business for that matter. Do you often feel like you are: > Playing catch-up? > Reacting to most days rather than managing them? > Struggling with team communication and cooperation? > Moving from one marketing strategy to another with little success? > Do you want to learn how to: > Grow the agency faster? > Improve team morale? > Reduce employee turnover? > Implement better team training? > Motivate a passionate and caring team? > Build a skilled and reliable team? > Pass the one month off test?