The Manager's Pocket Guide to Emotional Intelligence

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.

• | Author: Emily a. Sterrett Ph. D.
• | Publisher: HRD Press
• | Publication Date: Jan 01, 2000
• | Number of Pages: 208 pages
• | Binding: Paperback or Softback
• | ISBN-10: 0874255996
• | ISBN-13: 9780874255997