Leaning Into Value: Becoming a User-Focused Museum - (Paperback or Softback)

Leaning into Value: Becoming a User-Focused Museum provides guidance to museum leaders struggling to navigate today's often tumultuous, ever-changing economic, political, leisure and educational landscape. Provided is a concrete framework for maximizing institutional success, a continuous Value Realization process that enables museum leaders to effectively: 1) Calibrate the needs and interests of their current and potential users; 2) Articulate how and why they create value so they can foster enduring relationships with users; 3) Create an ever-evolving series of products and services that consistently deliver unique value to an ever-more diverse set of constituencies; and finally, 4) Validate their activities through empirical processes that promote evidence-based decision making and catalyze measurable, year-on-year improvements in their organization's community value.

• | Author: John H. Falk
• | Publisher: American Alliance of Museums
• | Publication Date: Jan 07, 2025
• | Number of Pages: 00260 pages
• | Binding: Paperback or Softback
• | ISBN-10: 1538181436
• | ISBN-13: 9781538181430