True Hospitality: Lessons Learned from Behind the Concierge Desk

"Everything points back to the uniformed girl at the podium in the lobby of the Rittenhouse."At twenty-two Jamie Cooperstein dreamed of becoming a successful sports journalist. She never expected that putting on a concierge uniform and stepping into the lobby of the Five Diamond-rated Rittenhouse Hotel would lead to anything more than a paycheck.Written with wit and humor, True Hospitality is a story of finding an unexpected calling behind the concierge desk. Through personal anecdotes of outlandish guest requests, lavish weddings and parties, celebrity stays, and smoke-filled lobbies, Cooperstein takes an honest look at the true meaning of hospitality and how it came to define her.True Hospitality is a fascinating memoir of one woman's journey to find her way in the world of luxury hospitality.

• | Author: Jamie Cooperstein
• | Publisher: GFB
• | Publication Date: Apr 08, 2025
• | Number of Pages: 00178 pages
• | Binding: Paperback or Softback
• | ISBN-10: 1964721326
• | ISBN-13: 9781964721323