This book, ServiceNow Customer Service Management (CIS-CSM) Certification Questions Bank, is designed as a comprehensive resource for professionals preparing for the CIS-CSM certification exam. Whether you're an experienced ServiceNow consultant, a business analyst, or someone just beginning their ServiceNow journey, this question bank offers a focused and practical approach to mastering the exam objectives. Inside this book, you'll find a diverse set of questions that cover all major aspects of the CIS-CSM certification exam, including configuring case management, managing workflows, integrating with external systems, and optimizing the customer service experience. Each question is designed to reflect real-world scenarios, ensuring that your preparation goes beyond theory and equips you with practical knowledge applicable to real ServiceNow implementations.
- | Author: Saqib Javed John
- | Publisher: Independently Published
- | Publication Date: Jan 27, 2025
- | Number of Pages: 00222 pages
- | Binding: Paperback or Softback
- | ISBN-10: NA
- | ISBN-13: 9798308567776
