Customer Service That Wins

Customer Service That WinsHow to Build Loyalty, Inspire Your Team, and Turn Everyday Interactions into Competitive AdvantageIf your business depends on customers-you can't afford average service.In today's fast-paced world, great customer service isn't just a nice-to-have-it's a competitive advantage. Customer Service That Wins is your practical guide to creating experiences that leave a lasting impression, build trust, and turn casual buyers into lifelong fans.Whether you manage a team, lead a company, or serve customers yourself, this book will show you how to: Lead a culture where service is everyone's responsibilityHire, train, and retain high-performing service employeesHandle complaints with confidence-and turn them into loyaltyBalance speed and quality without sacrificing eitherUse personalization, communication, and empathy to stand outMotivate your team and prevent burnout in high-pressure rolesTrack the right metrics-and actually improve themPacked with real-world insights and actionable strategies, Customer Service That Wins will help you raise the bar, build a loyal customer base, and turn every interaction into a moment that matters.If you believe customer service can be your brand's superpower-this book will show you how to unlock it.

• | Author: Heather Wampler
• | Publisher: Independently Published
• | Publication Date: Apr 05, 2025
• | Number of Pages: 00318 pages
• | Binding: Paperback or Softback
• | ISBN-10: NA
• | ISBN-13: 9798316806744