Total Quality Management (TQM) : Principles, Methods, and Applications

Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.

• | Author: Ashish Agarwal, Dixit Garg, Sunil Luthra, Sachin K. Mangla
• | Publisher: CRC Press
• | Publication Date: Oct 04, 2024
• | Number of Pages: NA pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 036751284X
• | ISBN-13: 9780367512842