The co-author of the best-selling Getting to Yes explains how to use the word "No" effectively and in a positive way to defend one's personal interests in personal and professional situations while preserving one's relationships with others, introducing a series of essential life skills designed to help readers assert themselves without destructive repercussions. Reprint. 40,000 first printing.
- | Author: William Ury
- | Publisher: Bantam
- | Publication Date: December 26, 2007
- | Number of Pages: 272 pages
- | Language: English
- | Binding: Paperback
- | ISBN-10: 0553384260
- | ISBN-13: 9780553384260