Explorative Mediation at Work: The Importance of Dialogue for Mediation Practice

Exploring and critiquing various methods of mediation, this innovative book critically develops a new explorative practice in the field. Considering ways in which mediators may influence disputing parties, especially in the workplace where mediators are paid to intervene, Explorative Mediation at Work questions the common claim that mediation is a neutral intervention. The difference between offering minimally intrusive support and acting to secure a containment and even suppression of workplace conflict is heavily dependent upon a mediatorÆs practices. At worst, engineering resolution may tarnish mediationÆs reputation for impartiality. At best, mediation can win the trust of parties in conflict, facilitate a democratic engagement and be of real benefit to organizations. This book aims to demonstrate the latter in proposing a practice that supports parties to seek out dialogue from which relationships may be rebuilt and practical problems resolved.

• | Author: Roger Seaman
• | Publisher: Palgrave Macmillan
• | Publication Date: Jun 22, 2016
• | Number of Pages: 269 pages
• | Language: English
• | Binding: Hardcover/Business & Economics
• | ISBN-10: 1137516720
• | ISBN-13: 9781137516725