Understanding Everyday Incivility: Why Are They So Rude? - 9781442261853

Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.

• | Author: Shelley D. Lane
• | Publisher: Rowman & Littlefield Publishers
• | Publication Date: Aug 28, 2017
• | Number of Pages: 264 pages
• | Language: English
• | Binding: Hardcover/FAMILY & RELATIONSHIPS
• | ISBN-10: 1442261854
• | ISBN-13: 9781442261853