Walking In Your Customers' Shoes: The Step By Step Guide For Smes - Why And How To Map Your Customer Journeys To Deliver Rapid, Profitable, Sustainable Business Growth

Walking In Your Customers' Shoes: The Step By Step Guide For Smes - Why And How To Map Your Customer Journeys To Deliver Rapid, Profitable, Sustainable Business Growth

CreateSpace Independent Publishing Platform
SKU:
9781533373991
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ISBN13:
9781533373991
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Description
A practical, step by step guide to business growth for SMEs through mapping customer journeys. It includes advice on how to make and communicate changes to ensure rapid, sustainable, profitable, business growth. The author has spent 25 years helping businesses large and small improve their customer experience. His advice helped an SME double in size in a year, and a large corporate improve customer retention by 50%.
  • | Author: Nigel Greenwood
  • | Publisher: CreateSpace Independent Publishing Platform
  • | Publication Date: May 26, 2016
  • | Number of Pages: 92 pages
  • | Language: English
  • | Binding: Paperback
  • | ISBN-10: 153337399X
  • | ISBN-13: 9781533373991
Additional Information
Author:
Nigel Greenwood
Publisher:
CreateSpace Independent Publishing Platform
Publication Date:
May 26, 2016
Number of pages:
92 pages
Language:
English
Binding:
Paperback
ISBN-10:
153337399X
ISBN-13:
9781533373991
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