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De-Ealate: How toalaangry Person in 90 Seconds or Less

Atria Books/Beyond Words
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9781582706559
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UPC:
9781582706559
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We live in a more socially polarized time nationally and globally then ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process to you--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less, and how to apply this skill in all areas of life. A timely and practical relationship book with simple, easy to understand steps, De-Escalate walks readers through real-life examples and scenario-based conversations in order to master his technique, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to transform lives, co-exist and co-respect for a more caring and compassionate future--


  • | Author: Douglas E. Noll
  • | Publisher: Atria Books/Beyond Words
  • | Publication Date: September 12, 2017
  • | Number of Pages: 256 pages
  • | Language: English
  • | Binding: Paperback
  • | ISBN-10: 1582706557
  • | ISBN-13: 9781582706559
Author:
Douglas E. Noll
Publisher:
Atria Books/Beyond Words
Publication Date:
September 12, 2017
Number of pages:
256 pages
Language:
English
Binding:
Paperback
ISBN-10:
1582706557
ISBN-13:
9781582706559