A Flight Attendant'S Essential Guide: From Passenger Relations To Challenging Situations

A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This guidebook primarily focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.

• | Author: Colin C. Law
• | Publisher: Brown Walker Press
• | Publication Date: Aug 15, 2019
• | Number of Pages: 504 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1627347283
• | ISBN-13: 9781627347280