The Secret Diary Of A Mystery Shopper
lulu.com
ISBN13:
9781716632839
$17.28
I have the best job in the world... Wouldn't you love to get paid to shop Well maybe not everyone would but I have been very privileged to be a Mystery Shopper for the last 11 years and yes I have been paid to get massages, nails done, eat in restaurants and sleep in fabulous hotels but the best part was that I have been helping businesses master their service delivery, increase their employees' engagement and customer loyalty, win industry awards and grow their profitability. In this book, Claire Boscq-Scott, AKA the Busy Queen Bee, tells the tales of real-life Customer Service Stories, and learn how, through the eyes of someone else and setting up a Mystery Shopping programme, you could improve your employees' performances, deliver exceptional customer experiences and thrive in your business.
- | Author: Claire Boscq-Scott
- | Publisher: Lulu.Com
- | Publication Date: Aug 24, 2020
- | Number of Pages: 90 pages
- | Language: English
- | Binding: Paperback
- | ISBN-10: 1716632838
- | ISBN-13: 9781716632839
- Author:
- Claire Boscq-Scott
- Publisher:
- Lulu.Com
- Publication Date:
- Aug 24, 2020
- Number of pages:
- 90 pages
- Language:
- English
- Binding:
- Paperback
- ISBN-10:
- 1716632838
- ISBN-13:
- 9781716632839