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Creating Superfans: How To Turn Your Customers Into Lifelong Advocates
Page Two
ISBN13:
9781774580783
$27.00
$23.21
Superfans arent just for pop stars and NBA teams. What if your customers loved your brand the way Swifties love Taylor or Drake loves the Raptors? In Creating Superfans, entrepreneur, keynote speaker, and fan-engagement guru Brittany Hodak shares the proprietary five-step SUPER Fan System she developed running successful campaigns and products for globally known brands including Walmart, Disney, Amazon, Katy Perry, the Boston Red Sox, and more. With her trademark mix of humor and sharp business insights, she combines entertaining stories from her years of working with major stars like Dolly Parton and KISS with case studies of familiar brands and companies to illustrate the effective and easy-to-master system for transforming customers into passionate advocates of your brand. Youll learn how to: - define, understand, and share your own unique brand story - better capture, understand, and utilize customer feedback - connect your brands story to your individual customers stories - make exceeding customer expectations business-as-usual - regularly earn and capitalize on customer referrals Youll also get checklists, exercises, and easy-to-implement tools that will have you building your very own legion of superfans right away. Whether youre launching a career as a recording artist, running a tech startup, or helming a hundred-year-old brand, you, too, can tap into the power of superfandom.
- | Author: Brittany Hodak
- | Publisher: Page Two
- | Publication Date: Jan 10, 2023
- | Number of Pages: 296 pages
- | Language: English
- | Binding: Hardcover
- | ISBN-10: 1774580780
- | ISBN-13: 9781774580783
- Author:
- Brittany Hodak
- Publisher:
- Page Two
- Publication Date:
- Jan 10, 2023
- Number of pages:
- 296 pages
- Language:
- English
- Binding:
- Hardcover
- ISBN-10:
- 1774580780
- ISBN-13:
- 9781774580783