Utter Confidence : How What You Say And Do Influences Your Effectiveness In Business

Do you ever feel frustrated, anxious or ineffective when communicating with others at work? Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It does not need to be that way. Sharing the secrets of Behaviour Analysis, Ally Yates draws on extensive academic research and years of corporate experience.

• | Author: Ally Yates
• | Publisher: Panoma Press
• | Publication Date: Feb 28, 2017
• | Number of Pages: 184 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1784520985
• | ISBN-13: 9781784520984