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Mastering Salesforce Crm Administration

Packt Publishing
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9781786463180
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ISBN13:
9781786463180
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An Advanced Administration Certification HandbookAbout This Book* Build your skills and knowledge to crack the Advanced Admin Certification examination* Leverage the advanced administration capabilities of Salesforce and Salesforce1* Optimize and extend Sales Cloud and Service Cloud applicationsWho This Book Is ForThis book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform in order to crank up their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.What You Will Learn* Adopt Lightning Experience to improve the productivity of your organization's sales team* Create and maintain service entitlements and entitlement processes* Process Builder basic and advanced concepts* Different ways to deploy applications between environments* Best practices for improving and enriching data qualityIn DetailThe Salesforce market is booming right now; employers have recognized the value that Salesforce experts add to an organization and want to hire them over their counterparts. This book will equip you with the tools you need to build a successful career in Salesforce administration; moreover it will help you crack the Advanced Admin Certification Examination.The book starts by refreshing your knowledge about common admin tasks. We take you through Lightning Experience and various security aspects. You will gain an understanding of how to implement territory management in your organization and make use of custom objects.From here the book progresses to advanced configuration, data management, and data analytics, swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization's Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.


  • | Author: Rakesh Gupta
  • | Publisher: Packt Publishing
  • | Publication Date: Mar 23, 2017
  • | Number of Pages: 443 pages
  • | Language: English
  • | Binding: Paperback
  • | ISBN-10: 1786463180
  • | ISBN-13: 9781786463180
Author:
Rakesh Gupta
Publisher:
Packt Publishing
Publication Date:
Mar 23, 2017
Number of pages:
443 pages
Language:
English
Binding:
Paperback
ISBN-10:
1786463180
ISBN-13:
9781786463180