Artificial Intelligence Adoption and It's Impact on the Sustainability

This study examines the relationship between AI adoption and the competitive advantage of MSMEs in Anambra State, using the Resource-Based View (RBV) theory. A survey of 301 MSMEs revealed that AI-driven tools; such as data-driven targeted online adverts, social media engagement, and chatbots, positively impact lead generation, customer reach, and relationship management. Key findings show statistically significant relationships between AI usage and competitive advantage (p

• | Author: Udeogu Arinze Christian
• | Publisher: LAP Lambert Academic Publishing
• | Publication Date: Mar 26, 2025
• | Number of Pages: 00124 pages
• | Binding: Paperback or Softback
• | ISBN-10: 6208438721
• | ISBN-13: 9786208438722