Co-authored by the writer of Getting to Yes and a Harvard psychologist, a guide to understanding how emotions can be used as a tool during a negotiating process explains how readers can interact more productively by getting in touch with feelings and by setting a positive tone. Reprint. 75,000 first printing.
- | Author: Roger Fisher
- | Publisher: Penguin Books
- | Publication Date: September 26, 2006
- | Number of Pages: 256 pages
- | Language: English
- | Binding: Paperback
- | ISBN-10: 0143037781
- | ISBN-13: 9780143037781