The 10 Golden Rules Of Customer Service: The Story Of The $6,000 Egg (Ignite Reads)

The 10 Golden Rules of Customer Service (formally titled The $6,000 Egg) represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of a $6,000 Egg, Deb Duncan and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers--Description from publisher website

• | Author: Todd Duncan, Deb Duncan
• | Publisher: Simple Truths
• | Publication Date: Apr 01, 2019
• | Number of Pages: 136 pages
• | Language: English
• | Binding: Hardcover
• | ISBN-10: 1492679534
• | ISBN-13: 9781492679530