UNDERSTANDING RETAIL: For Customer Service Associate

Organized retail has over 4.2 million front-end retail staff and over 42 million in the unorganized sector in India. Over 70% retail front-end staff are neither trained nor aware of all retail terminologies or handling of the customer. This book gives the reader a complete understanding of retailing in the modern era and how to be a part of the retail front-end to support the retail business. Knowledge is power and this book can empower understanding of the retail sector and various formats of retailing in India.

• | Author: Dr. N. V. R. Nathan
• | Publisher: Notion Press
• | Publication Date: January 13, 2021
• | Number of Pages: 202 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1637147104
• | ISBN-13: 9781637147108